E-Commerce Insights

Insights into market and technology trends straight from the Comsysto Reply e-Commerce Lab.

For over 15 years, Comsysto Reply has been implementing complex e-commerce solutions for clients across all industries. At the same time, we track and analyze relevant trends in our e-Commerce Lab so that we’re ready today for the challenges of tomorrow. We share our insights here—every Tuesday!

Open standards for AI-powered commerce: When choice becomes action

Open standards for AI-powered commerce: From visibility to selection: How AI prepares decisions

Open standards for AI-supported commerce: What UCP changes (and what it doesn't)

Composable Commerce: Why this architectural approach is more important than ever

LLMs in Sales: Rethinking Email Automation

LLMs love sales – How AI is revolutionizing sales

Don't get left behind: ecosystems and marketplaces are the key!

Intelligent B2B ecosystem: Composable, AI & dynamic pricing

Chatbots, Chinese players & return discounts – three developments currently shaping e-commerce

Missed the e-commerce summer? Here are the highlights in a nutshell!

Industry meets digitalization – opening up unimagined possibilities

When digital natives are the decision-makers – Why B2B must learn from B2C!

My predictions for e-commerce over the next 12 months – what are the most important trends?

Roles, rights, and reviews – how B2B shops truly support collaboration

A look into the future of retail – that was K5 in Berlin

Pricing in B2B shops – where complexity meets user-friendliness

B2B is not B2C – and your online shop should reflect that

A look back at Reply XChange from an e-commerce perspective

Shopify and DHL form an alliance – and this is just the beginning

TikTok is becoming (even) more relevant – fulfillment, second-hand goods, and AI videos

Digital, direct, data-driven. How the vehicle buying process is changing in the age of e-commerce

A sea change is on the horizon for e-commerce

Automation, space constraints, labor shortages—how to get your logistics ready for the e-commerce of tomorrow

Online shopping with ChatGPT – is it possible?

Gen Alpha – a generation of digital natives surprises us!

Geopolitical chaos – an opportunity for European e-commerce players?

Unified Commerce – how do we need to set ourselves up technically?

Amazon launches predictive shopping – and Europe has a problem!

From the online shop to the real world - problems and solutions in parcel delivery

The future of semantic product search

Social commerce is here! Get ready for 2025…

Ready for composable commerce in 2025?

The future starts now! That was the E-Commerce Expo in Berlin.

Off to the E-Commerce Expo in Berlin!

The AI Shopping Assistant – the missing piece of the e-commerce puzzle?

There is no way around marketplaces in 2025!

Accessibility in e-commerce – if you haven't looked into it yet, you definitely will in 2025

E-commerce back on a growth path! What can we expect in 2025?